Exchange and return are available through the branches within 14 days with the purchase invoice
Exchange is available through all our branches, but return is through the same purchase branch provided that the product is in the same condition as purchased only
Exchange or return of any product in the evening wear section is not available
Exchange offers within 48 hours only
Online shipping policy *
Order inspection is available while the representative is standing. If you do not like the order, the shipping costs will be paid and receipt will be refused
Return through the representative while he is standing only
Replace the size with new shipping costs
Shipping to Cairo within 5 working days and to the governorates 7 working days. Days do not include Friday and Sunday
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